Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Barbara M
Buying a smart 4 car from Gotham car sales 5*
The staff at Gotham car sales were very helpful and their experience showed. We are pleased we saw the advert.
James M
Purchase of Skoda Superb Estate

I bought a Skoda Superb Estate from Gotham Car Sales recently and was very impressed by the level of service they offered as well as the ease with which the sale was completed. A 3 month warranty came with the car and I have had no issues with it at all. Overall, very pleased indeed.
Nigel B
Old fashioned courtesy and service.

I recently bought a volkswagon tiergan from Gotham car sales. Clive was extremely pleasant and easy to talk to . He answered all of my questions and was very professional . He made buying a car a brilliant experience. . Gotham car sales are exactly what car sales garages should be .It is a pleasure to have dealt with them .
Barry S
Great Family Run Business.

A very professional family run business with Clive and James. I spotted the car on auto trader, liked it but couldn't view it straight away because it was 140 miles away. Everything was sorted out by telephone and email including a very fair price for part exchange of my old banger. What helped was the top quality of the photographs and the very detailed write up of the car specification. I haven't bought or sold a car for 12 years so I was particularly impressed that I could sort out the car tax, insurance, breakdown cover and the V5 on the spot having seen the immaculately presented car and taken it for a test drive. I brought all the old car paperwork with me (MOTs,) but didn't need it as its all on line. If you pay by cash ask if you can pay using BACs transfer, saves having to withdraw it and carry it around and no card fees. involved.
David Pinnock
Easy and straightforward

Nice people to deal with, Straightforward and knowledgeable
Nathan Harding
It was an enjoyable visit.
The staff were friendly making the entire experience enjoyable. we went straight to the car had a test drive and were then able to put a deposit on the car straight after with no fuss.
Eric
4 out of 5 stars - dealer was fairly helpful and knew a lot about what I required and was keen to sort out what I quered.
ANDETAYO BANKOLE
Fantastic service!!!
Very friendly and professional service received especially from Clive. I found it to be a pleasant and smooth experience altogether and would gladly recommend Gotham car sales any day, any time.
Angela Greatorex
Wonderful people to deal with. My husband looked at the car first and then took me to see it - in between time Clive contacted me and took a small deposit which was refundable if the car did not meet my requirements, as I have a problem with my spine. Both Clive and James could not have been more helpful and very courteous, I would recommend them to anyone. Good old fashioned customer service and a follow up call the week after just to see how I was getting on with the car, which is in my book fantastic. Cannot recommend them highly enough.
Fiona W
Nice people to deal with
Having seen the advert and contacting the dealer via Autotrader website I was contacted by Clive from the garage. He was very pleasant and fully described the vehicle and garage services. I left him having just about decided to buy the vehicle. I contacted the garage the next day putting a small refundable deposit to secure the vehicle subject to viewing. This was arranged for the following weekend. On the following Saturday I viewed the vehicle and had a test drive. The vehicle was exactly as described and I purchased it on the spot. I found dealing with the garage very pleasant with no pushy sales talk. I would definitely deal with them again.
Brian W
Big thumbs up to Clive at Gotham Car sales. Easy people to deal with. Over the moon with my latest purchase. Thank you.
Steve H
Brilliant Service
We have now had 3 brilliant experiences with Gotham car sales. The first time we were looking for a car for my daughter that no one seemed to stock. We left the details with James and within a few days he had come back to us with just the car my daughter was looking for at a very favourable price. We have since been back to him twice more, the most recent was for my other daughter who wanted a little SEAT Ibiza. James again came up with the ideal car, in the right colour and priced less than anyone else was offering. A thoroughly great experience on each occasion. We will certainly keep using them for any future purchases.
Vaneo-20
5* Very helpful and friendly
Kev Taylor
Just before Christmas 2016 was the 1st time I visited Gotham Car Sales as they had a late Volvo XC70 and I wanted my daughter to have my current XC70. The whole experience was very friendly and professional, making it easy to do a deal. The car was prepared to a good standard, with every issue raised being addressed. I subsequently collected the vehicle with only one query that was dealt with promptly.What a pleasure to receive some good, old-fashioned customer service provided in a friendly, no-nonsense manner.I\'ll certainly be spreading the word! Kev Taylor.
Svetlana T
Great customer service!
Everything was absolutely wonderful, could not wish for any further assistance!
Bernadette R
Very helpful and pleasant. Enjoyed buying my car from them. Follow up call a few days later to check all was well.
David R
Gotham were really helpful from the first enquiry. They answered all of my questions and made it so easy. We arranged collection on a Sunday and they even offered to pick me up from the train station. The car was immaculate and ready for collection as agreed. I would definitely recommend them as being first class
Trevor L
First Class service from Clive and the rest of the Gotham Car Sales Team. Highly recommended. Everything concerning the transaction was superb from initial contact to completion
Denise L
Buying a car with Gotham Car Sales was easy. From first seeing the car to collecting it a week later everything was dealt with really efficiently and the staff were incredibly helpful and friendly. Their prices were really competitive, following research I had done at other dealers. We drove quite a distance but it was definitely worth it.
Tony B
Everything about the Gotham Service Station team results in an absolute pleasure in dealing with them, from Marie on reception as the first point of call, Paul who very ably runs the well equipped workshop through to Clive, James, and David who never fail to ensure your vehicle buying experience is totally problem free. I have enjoyed dealing with them for over 30 years, they have never let me down, and in an insanely competitive industry they calmly shine way above their competitors. Do y ...
Mark K
JUST BOUGHT A VAN FROM GOTHAM CAR SALES. CLIVE WAS VERY HELPFULL AT ALL TIMES.THEY MANAGED TO GET ME A GOOD FINANCE DEAL. WILL BE BACK AGAIN WHEN THE TIME COMES.WOULD SAY TO ANYBODY GIVE THEM A TRY YOU WILL BE LOOKED AFTER FROM PEOPLE THAT REALLY CARE. THANKS AGAIN. MARK KENNEY.
Fiona M
I drove from London to Nottingham to visit Gotham Car Sales - I am so glad I did! The service received was outstanding. Clive or James were always so helpful when I had any questions. I requested a couple of touch-up jobs to be done on the car and they were completed to a high standard. I have only had my car for 3 days, I love it and all is well. I have confidence that I won't have any problems. I would recommend Gotham Car Sales to anyone. Thank you so much!
Steve T
A very personable and friendly garage with a good range of used cars on offer. No problems with test driving, no hurrying you along and no hard sell. Everything we agreed was done on time, and no quibbles over negotiation of price etc. When I collected the car it had been reclined and was in the main garage ready for me to drive in. The price of the car was keenly matched with national prices and actually the cheapest and best on the market at the time. I'd be happy to recommend them,
Beryl H
From the first visit and meeting Clive, buying the car was so easy. We part exchanged 2 cars with them both having personal number plates on. Clive did all the paperwork this was so easy. On collection our car was ready for us to drive away in. Clive took us out to the car and explained the controls again and advised if we needed any further information not to hesitate contacting him. Would deal with them again and tell our family and friends what good service we had.